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Frequently Asked Questions

Book your classes online! All you have to do is create an account with us, and you’ll be able to purchase credits and schedule your classes accordingly. Anyone who participates in any of our classes is required to have an account with us. We do not accept walk-ins.

You can purchase our series via this link. We accept online payments using debit/credit cards – Visa, Mastercard and American Express
*ALL PACKAGE SERIES ARE SUBJECTED TO 6% SST.
Our packages have expiry dates, please refer below for details 

1 CREDIT – 1 month from the date of purchase
5 CREDITS – 1 month from the date of purchase
10 CREDITS – 3 months from the date of activation
20 CREDITS – 3 months from the date of activation
40 CREDITS – 9 months from the date of activation

You can book as many classes as you like, as long as you have enough credits!
1 CREDIT = 1 booking.
Any package of 5 CREDITS and above can be shared. All bookings have to be made through the account that the package was purchased from.

Should you be unable to attend a class that you’ve booked, you can cancel your booking. Your credits will be refunded into your account provided you’ve cancelled 6 hours before the class.
Classes that are cancelled LESS THAN 6 hours in advance will be forfeited.

You will not be allowed into the class after 10 minutes of commencement – this is to prevent any interruption of the class. Instructors have full authority to deny entry into their class.

Fitcult is all about working out together.
You can to transfer your credits to a friend, all they need is to sign up for an account. Please send an email to info@fitcult.co with the below information.


Your Email Address –
Friend’s Email Address –
Number of Credits to Transfer –

You are allowed to transfer your credit to a friend, who has an account on our website.

Please send an email to info@fitcult.co and let us know your account & your friend’s, and how many credits you would like to transfer to your friend.

Your Email Address –
Friend’s Email Address –
Number of Credits to Transfer –

Don’t forget to be dressed in appropriate sports attire (activewear and sports shoes). Stay hydrated! Bring a bottle of water as well.

For classes in our Cycle Room, please bring your own sports shoes/cycling shoes. Fitcult does not provide cycling shoes.

Please be advised that we do not provide towels, should you wish to use our shower facilities, please bring your own towel.

Fitcult is equipped with lockers, to use them, you’ll need to bring your own padlock for safety.
Our team will deny entry to anyone dressed inappropriately for class (slippers, jeans, etc)

A Class might be full, and you can subscribe to the waitlist. If an attendee could not make it for the class and cancels the attendance, we will add the next-in-line waitlist user to the class.

Our Classes can only be booked 1 week ahead. If the class link on the schedule could not be clicked, that means our class is not available for booking yet.

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